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var(--gi-border-strong);border-radius:var(--gi-radius-sm);background:var(--gi-surface);color:var(--gi-brand-600);cursor:pointer;text-decoration:none}.sidebar-footer .support-popover button.support-close{color:var(--gi-text-secondary);background:var(--gi-neutral-50)}.sidebar-footer .support-popover a.support-call:hover,.sidebar-footer .support-popover button.support-close:hover{background:var(--gi-brand-100)}@media(min-width:1051px){.app-shell.is-collapsed{--gi-sidebar-width:76px}.is-collapsed .global-brand{padding:var(--gi-space-2)}.is-collapsed .global-brand img{max-width:54px;max-height:44px}.is-collapsed .sidebar{padding-left:var(--gi-space-2);padding-right:var(--gi-space-2)}.is-collapsed .sidebar nav{overflow:visible}.is-collapsed .nav-group{margin-bottom:var(--gi-space-3)}.is-collapsed .nav-group-label,.is-collapsed .nav-label,.is-collapsed .sidebar-group-chevron{display:none}.is-collapsed .sidebar nav a,.is-collapsed .sidebar-group-trigger,.is-collapsed .sidebar-footer 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.nav-flyout-links a{display:flex;align-items:center;justify-content:flex-start;gap:var(--gi-space-2);padding:7px var(--gi-space-2);border-radius:var(--gi-radius-sm);color:var(--gi-neutral-700);text-decoration:none;font-size:var(--gi-font-size-sm);font-weight:var(--gi-weight-medium);white-space:nowrap;box-shadow:none;background:transparent}.app-shell .sidebar .nav-flyout-links a:hover{background:var(--gi-brand-50);color:var(--gi-brand-700)}.app-shell .sidebar .nav-flyout-links a.active{background:var(--gi-brand-100);color:var(--gi-brand-700);font-weight:var(--gi-weight-semibold)}.is-collapsed .support-popover{left:calc(100% + var(--gi-space-2));bottom:0}.is-collapsed .support-popover:after{display:none}}.app-shell .app-main{grid-column:2;grid-row:2;min-width:0}.app-shell .topbar,.app-shell .brand{display:none}.app-shell .close-mobile{position:absolute;top:var(--gi-space-3);right:var(--gi-space-3)}@media(max-width:1050px){.app-shell{grid-template-columns:1fr;grid-template-rows:var(--gi-topbar-height-compact) minmax(0,1fr)}.global-topbar{height:var(--gi-topbar-height-compact);grid-template-columns:auto auto minmax(0,1fr) auto;padding:0 var(--gi-space-3)}.global-brand{grid-column:1;width:116px;height:68px;border-right:0;justify-content:flex-start;padding:6px}.global-brand img{max-width:104px;max-height:50px}.global-topbar .menu-mobile{grid-column:2;display:block;margin-right:2px}.global-title{grid-column:3;padding-left:var(--gi-space-2);gap:0}.global-title h1{font-size:var(--gi-font-size-lg)}.global-title p,.sidebar-toggle,.nav-flyout{display:none}.global-topbar .user{grid-column:4;margin-left:auto;margin-right:0}.app-shell .sidebar{top:var(--gi-topbar-height-compact);width:var(--gi-sidebar-width)}.app-shell .app-main{grid-column:1;grid-row:2}.support-popover,.support-popover.support-popover-compact{width:286px}}@media(max-width:700px){.global-topbar{grid-template-columns:auto auto minmax(0,1fr) auto}.global-title{display:none}.global-brand{width:104px}.global-brand img{max-width:94px}.support-popover,.support-popover.support-popover-compact{left:0;width:min(286px,calc(100vw - 24px))}}.report-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--gi-z-modal);overflow:auto;background:var(--gi-navy-950);padding-bottom:var(--gi-space-10)}.report-toolbar{position:sticky;top:0;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:var(--gi-space-4);flex-wrap:wrap;padding:var(--gi-space-4) var(--gi-space-6);background:var(--gi-navy-900);border-bottom:1px solid #ffffff1f}.report-toolbar strong{display:block;color:var(--gi-neutral-0);font-size:var(--gi-font-size-lg)}.report-toolbar span{display:block;margin-top:2px;color:#a8c2d6;font-size:var(--gi-font-size-sm)}.report-toolbar-actions{display:flex;gap:var(--gi-space-3)}.report-root{width:210mm;margin:var(--gi-space-6) auto;background:var(--gi-surface);color:var(--gi-text);box-shadow:var(--gi-shadow-xl);font-size:9.5pt;line-height:1.45}.report-root section{padding:14mm 14mm 0}.report-root section:last-of-type{padding-bottom:14mm}.report-cover{display:flex;flex-direction:column;gap:var(--gi-space-8);min-height:250mm;padding-top:22mm!important;background:linear-gradient(160deg,var(--gi-surface) 55%,var(--gi-brand-100))}.report-logo{width:52mm;height:auto}.report-cover-body{margin-top:auto;padding-bottom:24mm}.report-eyebrow{display:block;color:var(--gi-brand-600);font-size:8pt;font-weight:var(--gi-weight-bold);text-transform:uppercase;letter-spacing:.14em}.report-cover h1{margin:6mm 0 0;color:var(--gi-navy-800);font-size:30pt;font-weight:var(--gi-weight-bold);letter-spacing:-.02em;line-height:1.1}.report-lead{margin:4mm 0 0;color:var(--gi-text-secondary);font-size:11pt;max-width:135mm}.report-cover-meta{display:grid;grid-template-columns:repeat(2,1fr);gap:5mm 10mm;margin:12mm 0 0;padding-top:6mm;border-top:2px solid var(--gi-brand-600)}.report-cover-meta dt{color:var(--gi-text-muted);font-size:8pt;font-weight:var(--gi-weight-bold);text-transform:uppercase;letter-spacing:.08em}.report-cover-meta dd{margin:1mm 0 0;color:var(--gi-navy-800);font-size:12pt;font-weight:var(--gi-weight-semibold)}.report-filters{margin-top:8mm;padding:4mm 5mm;background:var(--gi-neutral-50);border-left:3px solid var(--gi-brand-500);border-radius:0 var(--gi-radius-sm) var(--gi-radius-sm) 0}.report-filters strong{display:block;color:var(--gi-navy-800);font-size:8pt;text-transform:uppercase;letter-spacing:.08em}.report-filters ul{margin:2mm 0 0;padding-left:5mm;color:var(--gi-text-secondary)}.report-section h2{margin:0 0 5mm;padding-bottom:2mm;border-bottom:2px solid var(--gi-brand-600);color:var(--gi-navy-800);font-size:15pt;font-weight:var(--gi-weight-bold);letter-spacing:-.01em}.report-section h3{margin:7mm 0 3mm;color:var(--gi-navy-800);font-size:11pt;font-weight:var(--gi-weight-semibold)}.report-note{margin:0 0 4mm;color:var(--gi-text-secondary);font-size:9pt}.report-kpis{display:grid;grid-template-columns:repeat(3,1fr);gap:3mm;margin-bottom:6mm}.report-kpis>div{padding:4mm;background:var(--gi-neutral-50);border:1px solid var(--gi-border);border-radius:var(--gi-radius-md)}.report-kpis span{display:block;color:var(--gi-text-muted);font-size:7.5pt;font-weight:var(--gi-weight-bold);text-transform:uppercase;letter-spacing:.07em}.report-kpis strong{display:block;margin-top:1.5mm;color:var(--gi-navy-800);font-size:16pt;font-weight:var(--gi-weight-bold);font-variant-numeric:tabular-nums;line-height:1.1}.report-table{width:100%;border-collapse:collapse;margin-bottom:5mm}.report-table th,.report-table td{padding:2mm 2.5mm;border-bottom:.4pt solid var(--gi-border);text-align:left;vertical-align:top}.report-table th{background:var(--gi-navy-800);color:var(--gi-neutral-0);font-size:7.5pt;font-weight:var(--gi-weight-bold);text-transform:uppercase;letter-spacing:.06em}.report-table.compact{table-layout:fixed}.report-table.compact th,.report-table.compact td{padding:1.2mm 1.6mm;font-size:7.5pt;overflow-wrap:anywhere}.report-table.compact .nowrap{overflow-wrap:normal}.report-table .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}.report-table .nowrap{white-space:nowrap}.report-addon{display:block;margin-top:.4mm;color:var(--gi-text-muted);font-size:7pt;font-style:normal}.report-table tbody tr:nth-child(2n) td{background:var(--gi-neutral-25)}.report-table tfoot td{background:var(--gi-brand-100);border-top:1pt solid var(--gi-brand-600);border-bottom:0;color:var(--gi-navy-800);font-weight:var(--gi-weight-bold)}.report-tag{display:inline-block;padding:.6mm 2mm;border-radius:var(--gi-radius-pill);font-size:7.5pt;font-weight:var(--gi-weight-bold);white-space:nowrap}.report-tag.claro{background:var(--gi-carrier-claro-soft);color:var(--gi-carrier-claro)}.report-tag.vivo{background:var(--gi-carrier-vivo-soft);color:var(--gi-carrier-vivo)}.report-table .chart-col{width:34mm}.report-bar{display:block;height:2.6mm;background:var(--gi-neutral-100);border-radius:var(--gi-radius-pill);overflow:hidden}.report-bar i{display:block;height:100%;background:var(--gi-brand-500);border-radius:var(--gi-radius-pill)}.report-company-head{display:flex;align-items:flex-start;justify-content:space-between;gap:6mm;margin-bottom:4mm;padding-bottom:3mm;border-bottom:1pt solid var(--gi-border-strong)}.report-company-head h3{margin:1mm 0 0;font-size:14pt;font-weight:var(--gi-weight-bold)}.report-company-head dl{display:flex;gap:6mm;margin:0;text-align:right}.report-company-head dt{color:var(--gi-text-muted);font-size:7.5pt;font-weight:var(--gi-weight-bold);text-transform:uppercase;letter-spacing:.06em}.report-company-head dd{margin:1mm 0 0;color:var(--gi-navy-800);font-size:11pt;font-weight:var(--gi-weight-bold);font-variant-numeric:tabular-nums}.report-print-footer{padding:5mm 14mm 8mm;border-top:.4pt solid var(--gi-border);color:var(--gi-text-muted);font-size:7.5pt;text-align:center}@media(max-width:900px){.report-root{width:auto;max-width:100%;margin:var(--gi-space-4)}.report-kpis{grid-template-columns:repeat(2,1fr)}.report-company-head{flex-direction:column}.report-company-head dl{text-align:left}}@media print{@page{size:A4;margin:12mm}body>*{display:none!important}body>.report-overlay{display:block!important}.report-overlay{position:static;overflow:visible;background:none;padding:0}.report-toolbar{display:none!important}.report-root{width:auto;margin:0;box-shadow:none;font-size:9pt}.report-root section{padding:0 0 6mm}.report-cover{min-height:auto;padding-top:0!important;background:none}.report-cover-body{margin-top:14mm}.report-break,.report-company{break-before:page}.report-section{break-inside:auto}.report-kpis,.report-company-head,.report-filters,.report-table tr{break-inside:avoid}.report-table thead{display:table-header-group}.report-table tfoot{display:table-row-group}.report-print-footer{position:fixed;bottom:0;left:0;right:0;padding:2mm 0 0;background:var(--gi-surface)}*{-webkit-print-color-adjust:exact!important;print-color-adjust:exact!important}}.login-page,.first-access-page{min-height:100vh;background:linear-gradient(135deg,var(--gi-navy-950) 0%,var(--gi-navy-800) 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.btn{width:100%;margin-top:var(--gi-space-1)}.login-secondary{width:100%;margin-top:var(--gi-space-3);padding:var(--gi-space-2);border:0;background:transparent;color:var(--gi-link);font:inherit;font-weight:var(--gi-weight-semibold);cursor:pointer}.first-access-icon{width:52px;height:52px;border-radius:var(--gi-radius-lg);background:var(--gi-brand-100);color:var(--gi-brand-600);display:grid;place-items:center;margin-bottom:var(--gi-space-5)}.first-access-card h1{margin:0;color:var(--gi-navy-800);font-size:26px}.first-access-card>p{color:var(--gi-text-secondary);line-height:var(--gi-line-normal);margin:var(--gi-space-2) 0 var(--gi-space-6)}.first-access-exit{width:100%;border:0;background:none;color:var(--gi-text-secondary);font:inherit;font-weight:var(--gi-weight-semibold);margin-top:var(--gi-space-3);cursor:pointer}.user{display:flex;gap:10px;align-items:center;margin-left:auto}.user-button{border:0;background:transparent;cursor:pointer;color:inherit;font:inherit;text-align:left;padding:6px var(--gi-space-2);border-radius:var(--gi-radius-md);transition:background var(--gi-transition-fast)}.user-button:hover{background:var(--gi-neutral-50)}.avatar{width:38px;height:38px;border-radius:50%;background:var(--gi-brand-100);color:var(--gi-brand-700);display:grid;place-items:center;font-weight:var(--gi-weight-bold);font-size:var(--gi-font-size-md);overflow:hidden;flex:0 0 auto}.avatar.small{width:34px;height:34px}.avatar img,.profile-avatar-large img{width:100%;height:100%;object-fit:cover;display:block}.user strong,.user span{display:block}.user strong{font-size:var(--gi-font-size-md);font-weight:var(--gi-weight-semibold);color:var(--gi-navy-800)}.user span{font-size:var(--gi-font-size-xs);color:var(--gi-text-muted);margin-top:2px}.profile-grid{display:grid;grid-template-columns:300px minmax(0,1fr);gap:var(--gi-space-5)}.profile-photo-card{padding:var(--gi-space-8);text-align:center;align-self:start}.profile-avatar-large{width:118px;height:118px;border-radius:50%;margin:0 auto var(--gi-space-4);background:var(--gi-brand-100);color:var(--gi-brand-700);display:grid;place-items:center;font-size:34px;font-weight:var(--gi-weight-bold);overflow:hidden}.profile-photo-card h3{margin:0 0 5px}.profile-photo-card p{margin:0 0 var(--gi-space-3);color:var(--gi-text-secondary);font-size:var(--gi-font-size-md)}.profile-photo-card small{display:block;color:var(--gi-text-muted);margin-top:var(--gi-space-2)}.badge.master{display:inline-block;margin-bottom:var(--gi-space-5)}.profile-forms{display:grid;gap:var(--gi-space-5)}.profile-forms h3{display:flex;align-items:center;gap:var(--gi-space-2)}.upload-button{position:relative;overflow:hidden;width:100%;margin-top:5px}.upload-button input{position:absolute;top:0;right:0;bottom:0;left:0;opacity:0;cursor:pointer}.user-create{margin-bottom:var(--gi-space-5)}@media(min-width:1100px){.users-table th,.users-table td{padding:11px 9px}.users-table th{font-size:var(--gi-font-size-table-head)}}.user-cell{display:flex;align-items:center;gap:10px}.user-cell-body{min-width:0}.user-cell strong,.user-cell small{display:block}.user-cell-email{max-width:22ch;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-cell small{font-size:var(--gi-font-size-xs);color:var(--gi-text-muted);margin-top:2px}@media(min-width:1500px){.user-cell-email{max-width:36ch}}.user-cell-tag{display:inline-block!important;margin-top:4px;padding:2px 7px;border-radius:var(--gi-radius-pill);background:var(--gi-brand-100);color:var(--gi-brand-600);font-size:var(--gi-font-size-xs);font-weight:var(--gi-weight-bold)}.user-cell .avatar.small img{width:100%;height:100%;object-fit:cover;border-radius:50%}.status-toggle{border:0;border-radius:var(--gi-radius-pill);padding:6px 11px;font:inherit;font-size:var(--gi-font-size-xs);font-weight:var(--gi-weight-semibold);cursor:pointer}.status-toggle.active{background:var(--gi-success-100);color:var(--gi-success-600)}.status-toggle.inactive{background:var(--gi-neutral-100);color:var(--gi-text-secondary)}.row-actions{display:flex;gap:4px}.row-actions button{border:1px solid var(--gi-border-strong);background:var(--gi-surface);border-radius:var(--gi-radius-sm);width:34px;height:34px;display:grid;place-items:center;cursor:pointer;color:var(--gi-neutral-700);transition:background var(--gi-transition-fast),border-color var(--gi-transition-fast)}.row-actions button:hover{background:var(--gi-neutral-50);border-color:var(--gi-neutral-400)}.row-actions button.danger{color:var(--gi-danger-600);border-color:var(--gi-danger-300)}.row-actions button.danger:hover{background:var(--gi-danger-100)}.row-actions button:disabled{opacity:.4;cursor:not-allowed}.user-form-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--gi-space-5)}.user-form-title h3{margin:0}.user-form-title button{border:0;background:none;color:var(--gi-text-secondary);cursor:pointer}.check-row{display:flex!important;grid-template-columns:auto 1fr!important;align-items:flex-start;gap:10px!important;background:var(--gi-surface-sunken);border:1px solid var(--gi-border);border-radius:var(--gi-radius-md);padding:var(--gi-space-3);margin:var(--gi-space-1) 0 var(--gi-space-5)}.check-row input{width:18px;height:18px;margin-top:2px}.check-row span,.check-row strong,.check-row small{display:block}.check-row 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small{font-weight:400;color:var(--gi-text-muted);margin-top:2px}.empty-company{text-align:center;color:var(--gi-text-muted);padding:var(--gi-space-5);margin:0}.company-count{display:inline-flex;align-items:center;gap:5px}.module-group{margin-bottom:var(--gi-space-8)}.module-group>header{margin-bottom:var(--gi-space-4)}.module-group>header h3{margin:0;font-size:var(--gi-font-size-lg);font-weight:var(--gi-weight-semibold);color:var(--gi-navy-800)}.module-group>header p{margin:var(--gi-space-1) 0 0;color:var(--gi-text-secondary);font-size:var(--gi-font-size-md)}.module-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(340px,100%),1fr));gap:var(--gi-space-4)}.module-card{display:flex;align-items:flex-start;gap:var(--gi-space-4);padding:var(--gi-space-5);background:var(--gi-surface);border:1px solid var(--gi-border);border-radius:var(--gi-radius-lg);box-shadow:var(--gi-shadow-sm);color:inherit;text-decoration:none;transition:border-color var(--gi-transition-fast),box-shadow var(--gi-transition-fast),transform var(--gi-transition-fast)}.module-card:hover{border-color:var(--gi-brand-500);box-shadow:var(--gi-shadow-md);transform:translateY(-1px)}.module-card.is-disabled{background:var(--gi-surface-sunken);border-style:dashed;box-shadow:none;cursor:default}.module-card.is-disabled:hover{border-color:var(--gi-border);box-shadow:none;transform:none}.module-card-icon{width:42px;height:42px;flex:0 0 42px;border-radius:var(--gi-radius-md);display:grid;place-items:center}.module-card-icon.muted{background:var(--gi-neutral-200);color:var(--gi-text-muted)}.module-card-body{min-width:0;flex:1;display:flex;flex-direction:column;height:100%}.module-card-meta{display:flex;align-items:center;gap:var(--gi-space-3);flex-wrap:wrap;margin-top:auto;padding-top:var(--gi-space-3)}.module-card-meta small{margin:0}.module-card-name{display:block;margin-bottom:var(--gi-space-2)}.module-card-name,.module-card-title strong{font-size:var(--gi-font-size-base);font-weight:var(--gi-weight-semibold);color:var(--gi-navy-800)}.badge.soon{background:var(--gi-warning-100);color:var(--gi-warning-600)}.module-card p{margin:6px 0 0;color:var(--gi-text-secondary);font-size:var(--gi-font-size-md);line-height:var(--gi-line-normal)}.module-card small{display:flex;align-items:center;gap:5px;margin-top:10px;color:var(--gi-text-muted);font-size:var(--gi-font-size-xs)}.module-card-children{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.module-card-children span{padding:4px var(--gi-space-2);border-radius:var(--gi-radius-sm);background:var(--gi-neutral-100);color:var(--gi-text-secondary);font-size:var(--gi-font-size-xs);font-weight:var(--gi-weight-medium)}.module-card-arrow{flex:0 0 auto;color:var(--gi-text-muted);margin-top:var(--gi-space-2)}.ticket-form{display:grid;gap:var(--gi-space-4)}.form-section{background:var(--gi-surface);border:1px solid 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var(--gi-brand-600);background:var(--gi-brand-50);padding:calc(var(--gi-space-5) - 1px)}.provider-cards strong,.provider-cards span{display:block}.provider-cards span{font-size:var(--gi-font-size-sm);color:var(--gi-text-secondary);margin-top:var(--gi-space-1)}.technical-box{background:var(--gi-surface-sunken);border:1px solid var(--gi-border);border-radius:var(--gi-radius-md);padding:var(--gi-space-4);margin-top:var(--gi-space-1)}.technical-box>strong{font-size:var(--gi-font-size-sm)}.technical-box>div{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px}.technical-box span{background:var(--gi-surface);border:1px solid var(--gi-border);border-radius:var(--gi-radius-sm);padding:9px var(--gi-space-3);font-size:var(--gi-font-size-sm)}.technical-box b{display:block;font-size:9px;text-transform:uppercase;letter-spacing:var(--gi-tracking-caps);color:var(--gi-text-muted);margin-bottom:3px}.draft-alert{display:flex;align-items:center;justify-content:space-between;gap:var(--gi-space-4)}.draft-alert button{border:0;background:transparent;color:var(--gi-link);font:inherit;font-weight:var(--gi-weight-semibold);cursor:pointer;padding:0;white-space:nowrap}.details-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:var(--gi-space-5);align-items:start}.details-main{display:grid;gap:var(--gi-space-5);grid-column:1;grid-row:1;min-width:0}.details-side{display:grid;gap:var(--gi-space-5);align-content:start;grid-column:2;grid-row:1}.details-history{grid-column:1 / -1;grid-row:2;min-width:0}.detail-card{padding:var(--gi-space-6)}.detail-card h3{margin:0 0 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dt{font-size:10px;text-transform:uppercase;letter-spacing:var(--gi-tracking-caps);color:var(--gi-text-muted);font-weight:var(--gi-weight-bold);margin-top:var(--gi-space-3)}.detail-card dt:first-child{margin-top:0}.detail-card dd{margin:var(--gi-space-1) 0 0;color:var(--gi-neutral-700);font-size:var(--gi-font-size-md)}.comment-form{display:grid;grid-template-columns:1fr 210px auto;gap:10px;align-items:end;border-bottom:1px solid var(--gi-border);padding-bottom:var(--gi-space-5)}.comment-form textarea{grid-row:1/3}.comment-form select,.comment-form button{margin:0}.timeline{padding-top:10px}.timeline article{display:grid;grid-template-columns:14px 1fr;gap:var(--gi-space-3);position:relative;padding:var(--gi-space-3) 0}.timeline article:before{content:"";position:absolute;left:6px;top:28px;bottom:-12px;width:1px;background:var(--gi-border-strong)}.timeline article:last-child:before{display:none}.timeline-dot{width:13px;height:13px;border-radius:50%;background:var(--gi-brand-600);border:3px solid var(--gi-brand-100);margin-top:3px;z-index:1}.timeline-content{min-width:0}.timeline-head{display:flex;justify-content:space-between;gap:var(--gi-space-3)}.timeline-head strong{font-size:var(--gi-font-size-md)}.timeline-head time{font-size:var(--gi-font-size-xs);color:var(--gi-text-muted)}.timeline p{font-size:var(--gi-font-size-md);color:var(--gi-neutral-700);line-height:var(--gi-line-normal);margin:6px 0}@media(max-width:950px){.details-grid{grid-template-columns:1fr}.details-main,.details-side,.details-history{grid-column:1;grid-row:auto}.comment-form{grid-template-columns:1fr}.comment-form 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